Terms of Use
OneSnap is provided by Roof Stacks Yazılım Anonim Şirketi (MERSIS: 0735157008200001, address: Atatürk Mahallesi, Ataşehir Bulvarı, Muhtar Hasan Sokak, Avrupa Office Ataşehir No:1, Kat: 29, 34758 Ataşehir/İstanbul, Türkiye). These terms govern your use of the OneSnap mobile app (the “App”) and related services. By downloading or using the App you accept these terms. If you don't accept them, don't use the App.
1. What OneSnap does
OneSnap helps you free up space on your phone: it finds similar and blurry photos, large videos, large and old emails in Gmail and, on Android, rarely used apps and unneeded files, asks you about them one by one and cleans the ones you confirm. Scanning happens on your phone. We may add, change or remove features at any time. Actions a platform doesn't allow (for example clearing other apps' caches on Android) aren't offered on that platform.
2. You have the final say
OneSnap suggests; you decide. Nothing is deleted without your confirmation: you choose first, then confirm on a separate screen. Where possible, what you choose is moved to your phone's trash (Recently Deleted on iPhone) or to Gmail's Trash and can be restored for about 30 days. If you empty the trash yourself or the period ends, items are deleted permanently and can't be recovered. Suggestions are based on automated analysis and may contain mistakes; check your selection before you confirm. We recommend backing up important photos and files.
3. Gmail
Email cleaning is optional and requires you to connect your Gmail account on Google's own sign-in page. OneSnap reads only email headers and moves only the emails you confirm to Gmail's Trash. Your use of Gmail is also subject to Google's terms. You can disconnect at any time.
4. Account
You don't need an account to use OneSnap. You must be at least 16 years old to use the App. How we process your data is described in the Privacy Policy.
5. Free use, ads and OneSnap Pro
You can use OneSnap for free; free clears are limited and the current limit is shown in the App. When they run out, you can choose to watch an ad to the end to earn more clears; the reward and the daily ad limit are shown in the App. No reward is given if the ad fails to load or is closed early.
OneSnap Pro offers unlimited cleaning with no ads:
- Weekly, monthly and yearly: auto-renewing subscriptions;
- Lifetime: a one-time purchase that doesn't renew.
Prices are shown in the App before you buy and may vary by country. Payment is charged to your Apple ID or Google Play account when you confirm the purchase.
- Subscriptions renew automatically for the same period unless cancelled at least 24 hours before the end of the current period. The renewal is charged within the 24 hours before the period ends.
- You can manage or cancel your subscription in your App Store or Google Play account settings. Cancelling stops future renewals; access continues until the end of the period you paid for. Deleting the App doesn't cancel a subscription.
- If you buy Lifetime while a subscription is active, you need to cancel the subscription separately in your store settings.
- Refunds are handled by Apple or Google under their own policies. Nothing in these terms limits your rights under consumer law.
- You can restore purchases on another device signed in with the same Apple ID or Google account with Restore purchases.
If we change subscription prices, you will be informed as Apple's or Google's rules require, and you can cancel before the change applies.
6. Privacy
Your photos, videos, files and email details never leave your phone. With your permission we measure how the App is used and which ads bring users, and personalise ads; you can change this at any time from the settings icon on the home screen › Privacy and preferences. See the Privacy Policy.
7. Acceptable use
You agree not to:
- use the App on devices or accounts other than your own or ones you are authorised to use;
- reverse engineer, decompile or modify the App, except as permitted by law;
- circumvent free-use limits, ad reward verification, purchase verification or any security measure;
- use the App unlawfully, to harm others or to disrupt the service.
8. Intellectual property
The App, its design, text, software and the OneSnap name and logo belong to Roof Stacks or its licensors. We grant you a personal, non-exclusive, non-transferable and revocable licence to use the App for personal, non-commercial purposes on devices you own or control, under these terms. Your photos, files and emails remain yours.
9. App store terms
If you downloaded the App from the Apple App Store, Apple's Licensed Application End User License Agreement also applies; if it conflicts with these terms, Apple's agreement prevails for the iOS App. Apple is not a party to these terms and has no obligation to provide maintenance or support for the App. If you downloaded the App from Google Play, the Google Play Terms of Service also apply.
10. Limitation of liability
The App is provided “as is” and “as available”. To the extent permitted by law, we don't guarantee that it will be uninterrupted or error-free or that suggestions will always be correct.
To the extent permitted by law, Roof Stacks is not liable for indirect or incidental damages, loss of profit, or items deleted with your confirmation and permanently removed from the trash. Our total liability for any claim relating to the App is limited to the amount you paid for OneSnap Pro in the twelve months before the claim. These terms don't limit liability that can't be limited by law, including for gross negligence or intent.
11. Termination
You can stop using the App at any time. If you seriously or repeatedly breach these terms, we may suspend or end your access. Sections 2, 8, 10 and 12 survive termination.
12. Governing law
These terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Istanbul have jurisdiction over disputes; consumers keep their right to apply to the Consumer Arbitration Committees and Consumer Courts where they live. If you live in the EU or the UK, you also keep the protection of the mandatory consumer law of your country.
13. Changes and contact
We may update these terms. We'll change the date at the top of this page and announce significant changes in the App. If you keep using the App after a change takes effect, the updated terms apply. Questions: apps@roofstacks.com
The Turkish version is at Kullanım koşulları. If the two differ, the Turkish text prevails for users in Türkiye.